Luminous Glowing Arrow Chain Necklace

You must follow the steps below in order to be eligible for a refund or an exchange:
Contact us by e-mail within 7 days of receiving your order. 

Please return goods to us within 14 days of receiving the goods from us. All shipping costs involved will be entirely the customer’s responsibility. In the event of an exchange, we will charge to ship out the replacement items. We will reimburse the shipping costs if you have returned an item to us due to the item being faulty or damaged and our quality control team have accepted the item to be faulty.

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs . Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

We advise you to send items back to us via registered delivery or courier and that you retain proof of postage. Ensure that the item you are sending back to us is adequately insured as we cannot be held liable for any loss or damage in transit back to us.

We will only accept a return if the item is new and unused. We will not accept any item that shows indication that it has been worn. We also cannot accept the return of any undergarments/socks. This is for hygiene purposes. Items should be returned in the original packaging, all tags should still be attached and the item should show no signs of wear. Shoe boxes should be undamaged as they are also considered to be part of the product.

If you require any further information on our returns policy you can contact us.

• Orders aim to be delivered between 4-5 weeks and every effort will be made for orders to be shipped within the prescribed time limit.
• Delivery in certain countries may be subject to local taxes and import duties which the customer will be held responsible for.
• Orders will be delivered to an the billing address. Once your order has been confirmed and fulfilled the shipping address cannot be altered. All orders will require a signature upon delivery.
• Estimated delivery times may vary depending on shipping destination and are only a guide.
• We are not responsible for any delays due to orders being undeliverable or customs clearance.
• Orders that are undeliverable will be returned to us, and any costs incurred due to undeliverable orders may be charged to the customers.
• We aim to deliver between 4-5 weeks. There may be times where this may not be possible due to circumstances out of our control.

• Stylish and Trendy! Trust me,It will be one of your best chains. They are look expensive and worth every penny!
• Held up well and sturdy! It looks really good on and perfect for anyone into chains, goth or just who likes unique items.It has a nice weight,thick and made well,not a flimsy or cheap necklace,can wears it all the time. And You will love the idea of how it looks. 
• It's very trendy these days and it's the perfect weight and length.sleep with it on.It is so simply but unique.Definitely some of the favorite piece of chains.
• 100% recommend gifts! it’s durable and well made, and if it’s too long for you, you could easily cut it to your size .
• High Polished Chain Necklace, The Surface of Chain Are Very Shiny.High polished shiny smooth surface, oxidation resistant, chain necklace won’t change color easily.
• Nice and Chunky with a great Shine, could holding up to your daily life. thick and sturdy appearance - beautiful look- the chain is what it is.
• Using high-quality brass materials and advanced electroplating color preservation technology, it is more sturdy and durable. All necklaces and bracelets are hypoallergenic, lead-free and nickel-free, and the materials are safe. The color is very bright and can be maintained for a long time. No worries about quality issues.
•  It is very suitable for daily wear and various party activities. It is an ideal choice for minimalist layered necklaces.
• If you have any questions or not satisfied with our products, you can contact us at any time. Just be happy to add this necklace to your jewelry collection. Treat yourself with this stunning chain necklace.