FAQ

 

1. Who Is FASHION BAZAAR?

Fashion Bazaar is an Independant Fashion Store.

3. Why Shop With FASHION BAZAAR?

We have years of experience in the fashion industry and we have enjoyed many successful years due to our attention to detail and our high levels of customer service. 

3. How do I make a purchase?

You can shop either by designer or category. Each category has sub categories which can be used to refine your search even further. Alternatively you can use the filters by checking the relevant boxes.

Once you have chosen an item use the drop down menu to select your size and then click on the ‘Add to Cart’ button. Now you can either click on the button on the left to ‘Continue Shopping’ or click on the button on the left to ‘Continue to Checkout’. 

4. I’m having difficulty placing my order, what should I do?

The easiest thing to do is to email our team at FASHION BAZAAR and we will be happy to assist you in placing your order between Monday to Saturday between 9:00 am and 5:00 pm GMT. 

5. Can I order by telephone or fax?

Unfortunately FASHION BAZAAR does not accept orders by telephone or fax. 

6. How can I check which size will fit me?

All sizes listed on the website are those displayed on the garments themselves. Sometimes we also display an equivalent size alongside. We also offer a size guide to help you when choosing your size. We will also advise you in the item description if any particular item fits larger or smaller than usual. 

7. How do I know if an item is in stock?

Most items displayed are in stock. If a particular size is not available from the drop down menu then that size is no longer available.  

8. What payment methods does FASHION BAZAAR accept?

We accept payment by most major credit and debit cards including Visa, MasterCard, American Express and Maestro (Switch). 

9. Is it safe to use my credit card online with FASHION BAZAAR?

For your utmost security, all FASHION BAZAAR credit card transactions use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information to and from our site. 

10. How will I know if my order has been received?

Once you have placed your order, you will receive an email from us acknowledging that your order has been received. Orders are not considered accepted by us until we send you an e-mail notifying you the items have been dispatched to you. In the unlikely event that any of the items you have ordered are unavailable, you will be quickly informed and your payment for those items will not be processed. 

11. Will my credit card be charged at the time of placing my order online?

Your card is charged at the time of placing your order and once your card issuer has made all the relevant checks. 

12. Will I be able to track my order?

When all orders will be delivered & dispatched you will receive an email regarding the Same.  

13. How much are shipping costs?

Usually shipping costs are free.But if in case of change in shipping costs ,the same will be informed to you. 

14. Can I change my shipping address once my order has been accepted?

Unfortunately once your order has been accepted we cannot ship to an alternative address. Please ensure you supply a suitable shipping address when placing your order with FASHION BAZAAR.

15. Do you deliver to PO BOX addresses?

Unfortunately we do not deliver to PO BOX addresses. 

16. Will I have to sign for my order?

Yes, we require proof of delivery and you will have to sign to confirm receipt of your order. 

17. Can I add items to an existing order?

It is not possible to add items to an existing order. Contact us on FASHION BAZAAR and we will do what we can to add to your order. Please be aware that this may not always be possible if your order has already been dispatched. 

18. What if an item from my order is out of stock?

Every effort is made to ensure that all the items displayed on website are in stock but in the unlikely event that an order is placed for an item which is no longer available we will try to contact you by sending an email to the email address provided by you. If we are unable to contact you we will continue to process the remaining part of the order. We will not substitute any items without your prior consent.  

19. How do I return any unwanted items?

Our Website is offering free worldwide returns .Please contact us by e-mail within 7 days of receiving your order and we will issue you with a returns reference number and the necessary return documents. Fill in the returns form completely and ensure that it is signed. Please also ensure that the package is clearly marked as returned goods on any customs or postal forms before sending the items back to us.

We will only accept a return if the item is new and unused. We will not accept any item that shows indication that it has been worn. Items should be returned in the original packaging, all tags should still be attached and the item should show no signs of wear. Otherwise the item will be returned back to the customer.  

20. Is my personal information safe?

All the information you share with us is considered private and confidential. we will not sell or rent your personal information without your prior consent.